Privacy
General
At Memolli, we care about your personal data, so we have prepared this Privacy Policy to explain how we collect, use and share it.
This Privacy Policy (“Privacy Policy”) details the personal data Murphy Labs, LLC DBA Memolli (“Memolli”, “we”, “us” or “our”) receives about you, how we process it and your rights and obligations in relation to your personal data. Memolli is a New York State limited liability company.
By using or accessing the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined here have the meanings set forth in the terms and conditions (the “Terms and Conditions”), located at www.memolli.com/terms. We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least 7 days before the changes are made, and we will indicate the date these terms were last revised at the top of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that 7 day period.
Information we collect
This Privacy Policy explains how we collect, use, and share your personal data. We collect personal information from you when you do any of the following on our website:
- Register for an account
- Sign up to receive updates from us via email or social media channels
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
Information you voluntarily provide
Through the registration process, you will provide us with your:
- E-mail address
- Name
While you use the Service, we will store the following types of data:
- Photographs from your device’s camera or photo library.
- Text and audio data about products you review.
When you take a photograph, we will ask your permission to use your device’s camera. The image resizing is done on your device and is then uploaded to cloud storage used by the Service. All new users of the Service are automatically opted-in to have the images they provide to be uploaded to OpenAI to infer the product name, brand or producer, and category from the image. You may choose to opt out of sending your images to OpenAI by navigating to your account page and unchecking “Autodetect product information from images”.
You will also provide us with your payment transaction information if you choose to pay for the Service.
Log data automatically collected
When you use the Service, we will also generate data about your use of our Services including your activity on the Service. We record the following data:
Device Specs
- Browser
- Device type
- Operating system
- Viewfinder size
- Script errors
- IP address
Navigation
- Pages visited
- Referrers
- URL parameters
- Session duration
Use of information obtained by Memolli
Memolli may occasionally send you service related and product change announcements through the general operation of the Service. We will send you reminder notifications to support the Memolli training methodology by reinforcing the learning cadence and help maintain your training streak.
Memolli may use or share anonymous data collected through the Service, including Activity Data without limitation. As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these processing functions and to enable service e-mails by default to keep your data secure and provide our Service. You may opt out of any non-essential service e-mails at any time.
We may also use your contact information to send you notifications regarding new services, offers, and promotions offered by Memolli if you affirmatively consent to receive such communications.
Profile information is used by Memolli to be presented back to and edited by you when you access the Service and to be presented to other users. Memolli uses this information to provide you with support, to send you essential notifications, to enforce our terms, conditions, and policies, to communicate with you, to administer the Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. Memolli’s Terms and Conditions provide the contractual lawful basis for these processing activities.
Information obtained by third parties
To support and enhance the Service, we work with a variety of third party advertising networks, marketing analytics service providers, and website analysis firms (collectively, “Third Party Advertising Service Providers”). These Third Party Advertising Service Providers collect and use personal data about your visits to and use of the Website, as well as other websites in order to serve you with advertisements and content tailored to meet your preferences and likely interests or better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.
Third Party Advertising Service Providers we currently work with:
- Amazon Web Services (https://aws.amazon.com/)
- OpenAI (https://openai.com/)
- Google https://google.com/
- Sentry (https://sentry.io/)
- Posthog (https://posthog.com/)
- SendGrid (https://sendgrid.com/)
- Brevo (https://www.brevo.com/)
- Stripe (https://stripe.com/)
These data processors help us bring you the Service. For example, we may share your information in order to detect where or how you encountered a bug when using our website. In connection with these operations, our service providers will have access to personal data for a limited time. When we utilize service providers for processing any personal data, we implement contractual protections limiting the use of that personal data to the provision of services to Memolli.
We will be required to access and disclose personal data in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we will access and share account or other personal data when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Memolli name, or to prevent imminent harm. This will include accessing and sharing personal data with other companies, lawyers, agents or government agencies.
If the ownership of all or substantially all of the Memolli business, or individual business units or assets owned by Memolli that are related to the Service, were to change, your personal data will be transferred to the new owner. In any such transfer of information, your personal data would remain subject to this section.
Memolli will share aggregate or anonymous data collected through the Service, including Activity Data, for purposes such as understanding or improving the service.
Data subject rights and data retention
You can manage your account settings at https://app.memolli.com/account to update, amend, and correct your information.
You also have the following rights in relation to the personal data we hold about you, unless provided otherwise by local law:
- To request access to, or erasure of, the personal data we hold about you.
- To request us to restrict the processing of the personal data we hold about you.
- To object to us processing personal data relating to you.
- Where you have given us consent to process your personal data, you have the right to withdraw that consent at any time.
- To export the personal data you have provided to Memolli in a format that can be transferred electronically to a third party.
- To delete your account with Memolli by following the instructions available through the Service.
- Memolli will retain your data until your account is deleted, after which point we will retain anonymous data collected through the Service, including Activity Data, which may be used by Memolli and shared with third parties in any manner.
Please note that some of these rights are not absolute. In some cases, we may refuse a request to exercise particular rights if complying with it meant that we are no longer able to meet our contractual obligation to provide you with particular products and services. We will keep you informed as to the actions that we can take when you make your request.
You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
You can opt-out of receiving personalized ads from advertisers and ad networks that are members of the Network Advertising Initiative (“NAI”) or who follow the DAA Self-Regulatory Principles for Online Behavioral Advertising using their respective opt-out tools. The NAI’s opt-out tool can be found here http://www.networkadvertising.org/choices/ and the DAA’s opt out tool can be found here http://www.aboutads.info/choices/.
Third party websites and links
Please note that you may have cookies placed on your computer by third party websites that refer you to our Service. Although we do not share your personal data with these third party websites unless it is reasonably necessary to offer the Service, they may be able to link certain non-personally identifiable information we transfer to them with personal data they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Memolli would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties’ privacy policies.
Our Services contain links to other sites operated by third parties. Memolli does not control such other sites and is not responsible for their content, their privacy policies, or their use of personal data, including any personal or financial information collected by our third party payment processor to process payments for in-app purchases. Memolli’s inclusion of such links does not imply any endorsement of the content on such sites or of their owners or operators except as disclosed on the Services. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13,and we do not knowingly collect personal information about children under 13.
Product Research and Development
We may contact you to participate in product research activities. These may include surveys, interviews, and other types of feedback sessions. When you participate in these research activities, the information you provide will be used to test, improve, and develop our products. We will record the video, audio, and text transcriptions of this feedback together with any additional contact information you provide and will retain this data for two years.
Please contact us at [email protected] to:
Request more information about the research activities you have volunteered for. Opt-out of being contacted for research activities. Request a copy of any research related data you have provided to us.
California privacy rights
Residents of California have the right to:
Know what personal information we collect about you and from where we collect it. Access a copy of the personal information we hold about you. Understand how we process your personal information and how it may be shared. Opt out of having your personal information shared with certain third parties. Request we delete your Memolli account and personal information. To make such a request, please send an email to [email protected]
Links
The Service may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage users to be aware when they leave the Service to read the privacy statements of other websites that collect personally identifiable information. This Privacy Policy applies only to information collected by Memolli via the Service.
Information security
Memolli has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity, and availability of your personal data and access credentials. However, given sufficient resources, a determined attacker could defeat those safeguards and may, as a result, gain access to the data we seek to protect.
Do Not Track
The Service is not designed to respond to “do not track” signals sent by some browsers.
Contact Us Memolli’s headquarters are located within the USA at:
Murphy Labs, LLC
90 State Street
Suite 700, Office 40
Albany, NY 12207
United States of America
For all support or data privacy inquiries, please email [email protected]